OrbitPros · For Pros & Partner Companies

How the job feed works

Jobs aren't assigned. They're claimed. Here's how the race works, what a claim means, and how you keep the customers you earn.

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First claim wins

When a customer books an install, the job goes on the feed with the address area, the job type, and the exact dollar amount. The first eligible claim gets it. Nobody at OrbitPros picks winners.

Top-standing Pros see jobs first. Founding Pros and highly-reviewed Pros get a head start before the feed opens to everyone, including partner companies. Your reviews literally buy you time — that's the reward for doing great work.

A claim is a commitment

• Pros: after you claim, confirm the schedule with the customer within 2 hours.
• Partner companies: after your dispatcher claims, name the tech who's going within your assignment window (typically 4 hours).
• Miss the window and the job goes back on the feed for someone else. Claimed the wrong job? You have 15 minutes to release it, no harm done.
• Dropping claims repeatedly delays when you see new jobs for a week. Claiming and then not showing up is the one thing we take hardest — it pauses your feed access while we look into it.

Work solo, work for a company, or both

Plenty of techs work for a local company and run their own OrbitPros profile. That's allowed — encouraged, even. The rule that makes it work: every job belongs to whoever claimed it.

• Claim it yourself → your payout, your insurance, your review.
• Your company claims it and sends you → the company's payout and insurance, the company's review — and your personal profile gets credit for the work too.
• You have one calendar. You can't be booked twice for the same time slot, no matter who booked you.

Whether your employer is okay with you having your own profile is between you and them — OrbitPros stays out of it.

The customers you earn stay yours

Finish a job well, and when that customer needs more — a service call, an upgrade, a move — the work comes to you first, before anyone else sees it. In return, OrbitPros customers stay OrbitPros customers: don't take them off-platform for side work. Fair trade — you keep the relationship, the platform keeps the booking.

Rescue jobs and Service Partners

Some jobs are urgent — a dropped claim, a failed appointment, a customer who needs someone fast. Partner companies that commit to a 24-hour response promise become Service Partners: they see rescue jobs first and pick up paid service calls in their area. Customers see the badge; everyone wins when the save happens fast.

Fair by design

• Same fee for everyone. Solo Pro or fifty-tech company — OrbitPros takes the same percentage. We never earn more when one side wins a claim.
• No exclusivity, ever. No required hours, no territories, no quotas. Claim what you want, skip what you don't.
• Powered by OrbitPros. Your name (or your company's) is on the work; ours is on the platform behind it — the vetting, the insurance, the reviews, the guarantee. Customers see both, and both get stronger with every job.